Usually, the problem is with Adobe Acrobat Reader. Adobe Acrobat Reader may be on your computer, but it is not installed properly. You will need to re-install the program. Click HERE to download the latest version. Follow the directions precisely, and restart your computer when finished.

This is usually a memory problem. Try printing a couple pages at a time. Also, if you are keeping back issues of the newspaper, that could be affecting the performance of the computer and the printer. Trash them, empty the trash and restart your computer. Also, check the performance of your computer. Do you have too many things starting up and running at one time? If this doesn't solve your problem, try the solution below this one.

We are trying daily to see why a few continue to have problems. If you are having troubles, here are some possible solutions to try. If none of these work, we suggest having an on-site computer technician look at your system. They can better troubleshoot any problems you are having.

1. Make sure you are running the latest version on Adobe Acrobat. You can download it for free HERE.
2. Save the file to your computer before opening it. Windows user can right-click on the link to download the paper. This will give you a popup menu. Choose the option that says something like, "Save Link As..." or "Save Target As..." This will allow you to save the file to your computer. Remember the save location, and once the download has finished, go to that location and open it by double clicking on the PDF icon. Mac users can do the same, but instead of right-clicking, try holding down the Option key and then clicking on the link to get the popup menu.
3. If you are still having problems, please contact your computer technician. They can better solve your problems by sitting at your computer.

The computer you are using must have some sort of firewall or security system installed. This is common in school systems. Unfortunately, the phrases "4-you" and "2-you" can be considered by many security systems as questionable and blocks the site. Contact the "head" tech person in your district. Exceptions can easily be made.

This could be due to a setting in Acrobat. From the menu bar choose File - Print - Advanced. This will open a dialog box with the printing options. Look for the "Print as image" selection and check the box next to it. This usually corrects the problem.

This is another setting in the Acrobat printing options. It is trying to print the paper to a file rather than the printer. Simply choose from the menu bar File - Print. With the print window open look for the "Print to file" option and make sure it is NOT checked.

News-2-You subscriptions are based on user licenses. A user is one teacher/therapist/parent. Papers can be downloaded, printed and/or copied by the user for all of their students or clients. Use by more than one user will require a multiple user license. We do monitor the number of downloads of the newspaper associated with each subscription, and excessive use can result in an account suspension. We request that you download the newspapers only once and print out a hard copy for futher distribution. Pricing for user licenses can be found HERE.

We have many non-U.S. subscribers who access our U.S. Edition of the newspaper. We require that these accounts be paid for in U.S. dollars. The cost of exchanging foreign currency to U.S. dollars for a business can be very high, and this is an effort to keep the final cost of all of our subscribers as low as possible.

Our system will not allow you to create a username and password if you have already created one. You must go back to our home page and log in with your previous username and password. If you do not remember your username and password, please send us a help ticket. Also, if you were a single user and have gone to a group, please send us a help ticket and let us know so that we can transfer your username to the group.

A RSS (Really Simple Syndication) Feed contains updated content from our News-2-You website. It lets subscribers know what has changed or been added to our site including world news and our weekly updated newspaper. If you are a subscriber you will be able to see the new updated information and have quick click access to different parts of our website to see the new information. In order to use the RSS Feed you must have a RSS Reader. RSS Readers are free downloads. If you have Mozilla Firefox, there will be a built in RSS Reader. All you have to do is click subscribe after clicking on the orange RSS button on our website. A button or link will appear on the toolbar or under the tab Bookmarks. With this link or button you will see an arrow. Put your mouse over the arrow and you will see a list of our most recent updates. Most email websites will also have RSS readers including Google and Yahoo. You can also find a reader at the following websites:

www.rssreader.com/
http://www.download.com/RSS-Tools/3150-9227-0.html